Frequently Asked Questions

Do you sell to cafe and restaurants?

Yes we are happy to offer Holy Cow Chai for brewing in cafes and resturants. In fact the adherence to the brewing process ensures you will have a stand alone chai product to serve. A concentrate is made up and stored until required whereupon it is heated via the wand on an espresso machine and served with honey on the side.

Can I return your chai if I am not satisfied with it?

Yes if you purchased directly from us you can redeem the full cost within 30 days of purchase.

Ring us on 0427 533915 confirm your date of purchase and banking details, return your chai and we will refund the cost.

What types of payment do you accept?

Online payment via paypal. Direct debit, cash or via cheque – once it has been cleared

How long does chai last?

Holy Cow Chai will retain its natural flavour for up to 24 months from the date of manufacture. It can be consumed past this date but the flavour may reduce.

Can I reuse my chai?

Yes you can, it will be weaker but will still retain some of flavour and of course will make your chai last longer!

How long will chai concentrate last?

If kept in the refrigerator chai concentrate will last 7 days.

How long does the delivery of my Chai take?

After receipt of payment we will process your order and have it to your door within 7 days. During festival season ( Nov – April) it may take up to 14 days for delivery. If you require delivery within a certain time frame please contact us on 0427 533915

Can I track my order?

Yes. Once your order has been dispatched we can provide your tracking number if you request it.

Is Holy Cow Chai vegan and gluten free?

Yes our chai is vegan and gluten free. It is made from 100% organic whole black tea and whole spices, no nasties, sweetners or flavourings added. The mix is also suitable to make up raw chai.